নর্গঠন করুন ও পুনরুদ্ধার করুন আমাদের কণ্ঠস্বর ইতিবাচক পরিবর্তনের জন্য — আমরা বিশ্বাস করি, সচেতনতা, ঐক্য ও সঠিক নেতৃত্ব সমাজে প্রকৃত উন্নয়নের ভিত্তি তৈরি করে। তাই চলুন আমরা আমাদের শক্তি, মতামত ও মূল্যবোধকে নতুনভাবে সাজিয়ে আবারও দৃঢ় কণ্ঠে উচ্চারণ করি সত্য, ন্যায় ও অগ্রগতির বার্তা। একসাথে পথ চললে পরিবর্তন সম্ভব, আর সেই পরিবর্তনই তৈরি করবে একটি সমৃদ্ধ, স্বচ্ছ ও মানবিক ভবিষ্যৎ।
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Complaint

Solving people's problems is our responsibility. Report any irregularities, suffering or deprivation of services in your area—we consider every complaint with utmost importance and take necessary steps to resolve it.

Quick Solution

Your complaint will be resolved quickly

Privacy

Your information will be kept completely confidential

Timely Update

You will be informed regularly about the progress of the complaint

Submit a Complaint

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Your Tracking Number:

COM-2024-12345

You can track the progress of your complaint with this number

Frequently Asked Questions

How long will it take to resolve after filing a complaint?
After receiving your complaint, it will be verified within 72 hours at the preliminary stage and attempts will be made for final resolution within 15 working days. Complex issues may take longer.
How will I know the progress of my complaint?
After submitting the complaint, you will receive a tracking number. Using this number, you can check the current status of your complaint at any time. You will also receive regular updates via mobile or email.
Is there any fee to file a complaint?
No, filing a complaint is completely free. No fee or charge is required. If anyone demands money in this regard, it will be considered fraud.
Will my information be kept confidential?
Yes, all your personal information will be kept completely confidential and will be used only when necessary to resolve the complaint. Your information will not be shared with any third party.
Can I file a complaint without disclosing my name?
Anonymous complaints are accepted but contact information is necessary for proper investigation. However, your identity will be kept completely confidential and will not be disclosed unless necessary.
What should I do if my complaint is not resolved?
If not resolved at the preliminary stage, you can appeal to senior officials at Upazila/District level. You can also contact the helpline of the Department of Youth Development.

Emergency Contact

Hotline

01712-345678

9 AM - 6 PM

Email

complaint@youth.gov.bd

24 hours active

Visit in Person

Department of Youth Development

Sun-Thu (10 AM-5 PM)